In an effort to deliver the best possible technical support.

In an effort to deliver the best possible technical support, ACS Software, Inc., Lomita, Calif., has lay opened a real-time, desktop-to-desktop support above the Internet for customers and reseller This web-based, remote-control technology for the company's AutoEDMS document-management and workflow software, combines desktop veil sharing with phone and chat support. ACS technicians are now able to diocese exactly what is displayed forward their customers' and resellers' monitors and view and manipulate their customers' data in real time.
Since the implementation of



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